Privacy Policy
Privacy policy
- Below we explain why we collect information about our users and customers through our online booking system, website, and social media channels. User trust is important to us, and we are committed to safeguarding your privacy.
LAST REVISED 8.1.2026
We take your privacy seriously! When you use our services, we handle personal data in a safe and legal manner. Here we explain how we handle your data and what rights you have.
1. Who is responsible?
This privacy policy applies to whalesafari.no and associated publications and services. Hvalsafari AS and Whale2Sea AS are the data controllers for your personal information. If you have any questions, please contact us by email: whale2sea@whalesafari.no
2. What information do we collect?
We collect the following personal data:
· Name and contact information (e.g., email, phone)
· Usage data (e.g., how you use our website)
· Purchase history
3. Why do we collect information?
We use your data to:
· Deliver, operate and improve our services
· Handle bookings, orders and payments
· Send you relevant information related to your booking (only if you have given consent where required)
4. Who do we share data with?
We only share personal data when necessary and only with trusted third parties, including:
· Our booking system provider, Bilberry
· Payment and delivery partners for processing purchases
· Email service providers used to respond to your inquiries or to send newsletters if you have subscribed. Analytics or technical service providers used to understand general website usage patterns, where data is processed in accordance with applicable privacy regulations
We never sell your personal data to third parties. We remain responsible for ensuring that any third party we cooperate with processes personal data in compliance with Norwegian law and applicable data protection regulations.
5. How long do we store the information?
We store personal data only for as long as necessary to fulfill the purpose for which it was collected, or as long as required by applicable law.
6. Your rights
You have the right to:
· Access to your data
· Request correction or deletion of your data
· Withdraw consent for marketing communication at any time
To exercise your rights, please contact us at: whale2sea@whalesafari.no
7. Security
We take security seriously and protect your personal information through secure systems, access controls and appropriate technical and organizational measures.
Do you have any questions?
Feel free to contact us:
Email: whale2sea@whalesafari.no
Phone: +47 76 11 56 00.